Device Management Survey reveals risk to business growth

By Keith - April 27, 2016

What do 50+ companies deploying connected devices think are the obstacles to IoT growth? This industry survey highlights the key to delivering ambitious growth expectations for connected devices.

DevicePilot recently surveyed fifty IoT companies taking connected products to market, across many different industry sectors (“verticals”) including Environmental monitoring, Elderly care/Wellness, Smart Home, Energy management, Industrial monitoring, Refrigeration, Retail, Public services and Smart City.

Respondents were mainly CxOs in companies which range from established players with millions of devices already deployed to new startups with ambitious growth plans.

The survey uncovered many interesting facts, including:

  • 61% of companies anticipate 10x growth over the coming year
  • 70% estimate their addressable market to be in the millions of devices - and 9% in the billions
  • The most common business model is a combination of up-front fee plus ongoing service fee
  • Only 18% of companies describe their device management as “highly automated and slick”
  • The biggest perceived risk of not managing devices well is risk to the growth of the company
  • 86% of companies say that as far as managing devices is concerned, they’re either already in trouble, or expect to be within 12 months

As the Internet of Things matures, expectations of service quality are rapidly increasing, making it increasingly important to have an accurate picture of how those devices are performing.



See how DevicePilot can make the difference


Industry leaders trust DevicePilot to help them improve the quality of the service they deliver at scale.

  • Eliminate revenue loss
  • Deliver a better service with the same human resource
  • Focus on growth and not firefighting
  • Get customer satisfaction through the roof

Book your personalised demo now and discover how DevicePilot can help you scale your connected business

Erik in a circle-1

Erik Fairbairn, CEO at POD Point:
Achieved 99% uptime across device estate

"We're totally data driven at POD Point, and if we can answer a question using data then we think that’s the best way - there’s no guesswork and you can use the facts.

Our DevicePilot dashboards have really let us get that actionable insight out of our devices."