How do we create positive customer experiences in an increasingly digital age?
Customer experience lies at the heart of all business activity, with customers themselves knowing exactly what they want and how they want it. As we become progressively digital, we become more and more interested in the importance of managing their journeys to create positive experiences.
The provision of IoT services has reshaped how we approach the journeys and how we can deliver on promised services. In this free, informative webinar, IoT experts Pilgrim Beart and Adam Byrne take a look at how we can use the technology to offer flawless customer service.