DevicePilot Reveals True Cost of IoT Failure

By Keith - October 24, 2017

Leading IoT service assurance company DevicePilot announces unique new operational analytics engine to uncover billions of dollars in lost IoT performance.


24 October 2017, London UK - The global market for IoT will be $3 trillion by 2025 according to Machina Research but a significant amount of this revenue is at risk as IoT companies fail to manage their estate of devices.

"Is your device estate ready to deliver your business proposition?" asks Keith Reed, DevicePilot Head of Product. "Service assurance answers that question and ensures that it is. Telecommunications providers didn’t get to five nines by hope: it takes a mindset, a process … and the right tools."

With this in mind, DevicePilot is introducing a new operational analytics engine aimed squarely at saving the billions of dollars which will otherwise be lost due to poor IoT performance. Cohort simplifies IoT management by giving everyone from the CEO downwards full visibility of failing IoT devices, and the power to quantify their cost to the business, identify root causes and drive better quality.

Early users are delighted. "DevicePilot’s cohort analysis lets us deliver even better operations" says Adam Fudakowski CEO of smart connected thermostat company Switchee. "For the first time we get quantified, real-world answers to key operational questions like 'Exactly how strong does wireless have to be, to deliver our required reliability?' and 'How much better is our new software version performing than the previous one?'".


  • Defines and measures Key Performance Indicators (KPIs) such as up-time across all IoT devices
  • Measures customer engagement and delivery of benefits
  • Quantifies the cost of device failure e.g.:
    • 13,234 customers unhappy
    • 43.538 MW unavailable
    • $23,323.21 lost this month
  • Uncovers root causes of failure (software, hardware, carrier, temperature etc.)

DevicePilot is free to trial with zero-code integration on popular IoT platform AWS-IoT.  It provides visibility, monitoring and automation for IoT devices, with users in markets such as energy, safety, insurance across Europe and the USA.

Try Cohort now



See how DevicePilot can make the difference


Industry leaders trust DevicePilot to help them improve the quality of the service they deliver at scale.

  • Eliminate revenue loss
  • Deliver a better service with the same human resource
  • Focus on growth and not firefighting
  • Get customer satisfaction through the roof

Book your personalised demo now and discover how DevicePilot can help you scale your connected business

Erik in a circle-1

Erik Fairbairn, CEO at POD Point:
Achieved 99% uptime across device estate

"We're totally data driven at POD Point, and if we can answer a question using data then we think that’s the best way - there’s no guesswork and you can use the facts.

Our DevicePilot dashboards have really let us get that actionable insight out of our devices."