Residential and commercial smart locks
Industry: Smart Home
Location: Manchester, England
Size: 1-10 employees
Doordeck are the creators of a revolutionary smartphone- and cloud-based access control system which operates any lock from an app, removing the need for peripheral access control hardware. Doordeck’s web platform enables system administrators to share and monitor access as required.
They built their connected locks, cloud service and application and started trials. Then as their number of paying customers grew, they suddenly realised that they’ve been so focused on developing their proposition that they’d started to lose track of important questions such as:
"Are they working properly? Are our customers happy?"
How did we help Doordeck?
We worked closely with Doordeck, using a code-free AWS-IoT integration in order to connect their data. This would allow Doordeck to gain full control again over the data whilst taking advantage of the combined scalability benefits of DevicePilot and AWS, and minimising the time spent trying to make sense of their operations. DevicePilot is built on the AWS Serverless Platform – utilising AWS Kinesis, Lambda and DynamoDB to deliver a IoT stream processing engine that will scale with our customers.
Using DevicePilot, Doordeck were able to set up a dashboard in their office showing the live status of all their devices, with the key metrics that matter to their customers and whether those are getting better or worse. For day-to-day operations, DevicePilot allows the Ops team to monitor the whole device estate live. It also allows their business people to ask business questions about their device estate at any time and get immediate answers.
View pricing and event analytics across your entire portfolio in a consolidated dashboard. Toggle between a macro-level overview and detailed property-by-property view in an actionable and flexible interface.