Industry-leading connected product and service companies trust DevicePilot to help them analyse and manage their devices at scale, and they see increases in estate performance and their customer satisfaction as well as decreased operating costs whilst saving precious development resource for their core product.
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Erik Fairbairn, CEO at POD Point:
Achieved 99% uptime across device estate
"We're totally data driven at POD Point, and if we can answer a question using data then we think that’s the best way - there’s no guesswork and you can use the facts.
Our DevicePilot dashboards have really let us get that actionable insight out of our devices."
Magnus Hultberg, Product Manager at Winnow:
4x reduction in customer support ticket resolution
"With the new KPIs, you can gather seemingly random device problems into patterns that can be analysed and fixed. This gives the power of analysis to those that are most able to fix it.
Overall, DevicePilot helps us to identify actionable problems among our many devices in the field."