Is managing IoT really any different from managing anything else?

By Pilgrim - March 05, 2020

Could you just use existing tools that are designed for e.g. server or app management?

IoT has very different challenges from the kind of deployments that have been done in the past, such as servers, telco infrastructure or phone apps – which were typically homogenous, well-connected, high-power devices deployed into a controlled environment. In contrast, IoT devices are often diverse, poorly-connected, low-power devices deployed in the real world which is a messy and uncontrolled place. Often they don’t even have a “user” to interact with them to sort out problems. And the number of IoT devices is growing at around 35% per year, which compounds to about 10x per decade, so the sheer numbers become challenging.

All of this makes the task of managing connected devices much harder than anything that has been done before, which is why we created DevicePilot.

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  • Eliminate revenue loss
  • Deliver a better service with the same human resource
  • Focus on growth and not firefighting
  • Get customer satisfaction through the roof

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Erik Fairbairn, CEO at POD Point:
Achieved 99% uptime across device estate

"We're totally data driven at POD Point, and if we can answer a question using data then we think that’s the best way - there’s no guesswork and you can use the facts.

Our DevicePilot dashboards have really let us get that actionable insight out of our devices."